Frequently Asked Questions
Discover the answers to your frequently asked questions about our product.
A natural coconut soy wax blend, phthalate-free essential oils, organic cotton wicks
Butr Signature Collection Candles have burn times of 400+ hours, burn times may vary depending on burn consistency.
What are the Butr Candle care instructions?
- Trim your wicks before you burn
- To maintain an even burn, allow your candle to burn no less than a few hours at a time
- Never leave candles unattended
- Keep away from children, pets and anything that could be flammable
- For best results, use a snuffer to put out candle flames
If you are unhappy with your purchase, please email support@butrcandles.com within 14 days of delivery for an exchange. If your candle has been burned, we are unable to accept your return for exchange. We do not offer refunds.
If your item arrives damaged, please email support@butrcandles.com within 14 days of delivery.
We offer excellent discounts for large orders. Please contact admin@butrcandles.com
If you have an upcoming event or want to elevate your brand/services, we offer custom candles in regard to scents and labels. Please contact us at admin@butrcanles.com
Please contact admin@butrcandles.com for collaboration or wholesale opportunities.